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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Building Violations

May 24, 2023

5  out of  5 rating by Building Violations
"Excellent service"

J Sz

May 15, 2023

5  out of  5 rating by J Sz
"Great customer service for Dieney Diaz, friendly and helpful. 👍🏻"

Jeimmy Piersante

April 6, 2023

5  out of  5 rating by Jeimmy Piersante
"Dieney Was polite and helpful"

Erzhena Fleites

April 1, 2023

5  out of  5 rating by Erzhena Fleites
"Yaima and Carlos are the best. I had a lot of questions and they helped me a lot. I am really glad that I have changed my car insurance from Geico to State Farm. And the office of Jim Diaz is doing great job even though I imagine they have a lot of clients and they are always busy."
Profile photo of Gilberto Vilcarromero

Gilberto Vilcarromero

March 23, 2023

5  out of  5 rating by Gilberto Vilcarromero
"One of the best Customer Service Professionals I ever met, the Office Mgr Jasmine always go the extra steps to help and give the special touch of excellence. Thank you for everything"

Flavia Hernandez

March 23, 2023

5  out of  5 rating by Flavia Hernandez
"Very satisfied with the service and quote provided. Dieney Díaz was my agent and she was so professional and attentive with my request."

Jane Mccraw

March 22, 2023

5  out of  5 rating by Jane Mccraw
"Excellent service from Dulce at Jim Diaz insurance agency!"


March 22, 2023

5  out of  5 rating by TIME LINE
"Carolina is AWESOME she deserves 7 stars!! It was a pleasure speaking with a person who knows how to do the job."

Tito Tito

March 17, 2023

5  out of  5 rating by Tito Tito
"(Translated by Google) Carolina was very attentive and helped me a lot. (Original) Carolina fue muy atenta y me sirvió de mucha ayuda."

Adozinda Pereira

March 17, 2023

5  out of  5 rating by Adozinda Pereira
"Carolina M Silva is a excellent and amazing person!"

Mariano Guerrier

March 17, 2023

5  out of  5 rating by Mariano Guerrier
"Andrea Rodriguez is probably the most amazing agent/ manager I’ve ever dealt with. Incredible customer service. Went above and beyond to help me with my auto and home insurance. Saved me a lot of money and stayed on top of me to get everything setup as quickly as possible. Thanks!"

Yaima Ayala

March 14, 2023

5  out of  5 rating by Yaima Ayala
"I went into Jim Diaz’s Insurance Agency for a quote for my both autos and had the most wonderful experience with Andrea Rodriguez. She’s professional, efficient and like-able. She was able to save me money on my insurance and protect my family."

Lourdes Rovira

March 6, 2023

5  out of  5 rating by Lourdes Rovira
"I called the office to add insurance and was assisted by Dieney Diaz who proceeded to send me all the information I needed and within 24 hours everything was resolved. Her customer service was excellent."

Pedro Silva

March 3, 2023

5  out of  5 rating by Pedro Silva
"I believe the word amazing is not strong enought to describe how wonderfully Carolina Mota Da Silva take care of all the costumers ! 5 🌟 for her well deserved!!!"

odaisy perez

March 3, 2023

5  out of  5 rating by odaisy perez
"(Translated by Google) Super satisfied with Dieney's attention, an excellent customer service. (Original) Super satisfecha con la atención de Dieney, un customer service excelente."

Carlos Soza

February 28, 2023

5  out of  5 rating by Carlos Soza
"(Translated by Google) The customer service of the employees here is too good! Very attentive, a great courtesy especially for Yaima- very professional, patient and very special in her work. Thank you (Original) El servios al cliente de los empleados aquí es demasiado bueno! Muy atentos, una grandísima cortesía en especial por Yaima- muy profesional, paciente y muy especial en su trabajo. Gracias"

Bob Llavona

February 21, 2023

5  out of  5 rating by Bob Llavona
"My name is Barbara Llavona i have been with State Farm over 15 years and with Jim Diaz agency for a number of years too, my experience today with Dieney was very pleasant and she was very helpful as always i"m very glad that she works with Jim Diaz agency"

Byron Aguilar

February 17, 2023

5  out of  5 rating by Byron Aguilar
"YAIMA AYALA is the best Account Associated, at Jim Diaz State Farm Insurance Agency & west Kendall South Florida everybody is Welcome to get a free quote with YAIMA AYALA I see you soon south Florida."

Frances Harker

February 15, 2023

5  out of  5 rating by Frances Harker
"Dieney was awesome, she helped me reduce my monthly payments by $400."


February 14, 2023

5  out of  5 rating by FRANCISCO MIRABENT
"Quite professional,helpful,and kind"

Cesar 2015

February 10, 2023

5  out of  5 rating by Cesar 2015
"(Translated by Google) Thanks for the services, Dieney treated me very well when I had a question about the prices. 10/10 Dieney (Original) Gracias por los servicios, me trato muy bien Dieney cuando tenia una duda sobre lo precios. 10/10 Dieney"

Alied Tabares

February 9, 2023

5  out of  5 rating by Alied Tabares
"Dianay was very helpful she helped with adding the other car the insurance and everything really appreciate the help I recommended somebody else just took to how informative she was with everything in reference to the insurance and I'll recommend you guys all the time keep having good employees like her all the time thank you very much"


February 9, 2023

5  out of  5 rating by miguel52454
"Melanie Pacheco is an excellent account associate at Jim Diaz , State Farm. She helped me solved the problems were others fail. She is very professional and knowledgeable. Thank you Melanie."

Diane Sardiña

February 8, 2023

5  out of  5 rating by Diane Sardiña
"(Translated by Google) Excellent attention and service from Dieney Diaz who helped me with my insurance policy is very professional, thank you (Original) Excelente atención y servicio por parte de Dieney Diaz la cuál me ayudó con mi póliza de seguro es muy profesional,gracias"

Juana Artiles

February 8, 2023

5  out of  5 rating by Juana Artiles
"Professional , friendly, services excellent A girl called Melanie helped me clear my doubts. I was pleased with the service. Congratulation 🌷very special people"