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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Debi Griffith

November 30, 2023

5  out of  5 rating by Debi Griffith
"I needed assistance with my State Farm account and sent an email requesting answers to some questions. It was my lucky day . . . Dieney Diaz, an Account Associate, promptly responded. She was both professional and knowledgeable and gave me the answers I needed. She took care of everything and was able to get a necessary signature via DocuSign. I am very appreciative of the way she handled this issue. Dieney is an excellent representative of State Farm!"

faye ksh

November 29, 2023

5  out of  5 rating by faye ksh
"Maria helped me today with my auto insurance. Thank you so much! Very efficient"

Ana Martin

November 22, 2023

5  out of  5 rating by Ana Martin
"María H Paz Excelente servicio. Muy amable."

luis alejandro nuñez

November 21, 2023

5  out of  5 rating by luis alejandro nuñez
"All the staff here at Jim Diaz are always very helpful to me! Thalia, Beatrice & Jennifer just to name a few of them are usually the ones I speak to and is always a pleasure to be helped by them! Thanks again to Jennifer and all the Jim Diaz staff!"

Hector Llanos

November 21, 2023

5  out of  5 rating by Hector Llanos
"Muy buena atención, de Maria, gracias"

The Lord is my shepherd

November 20, 2023

5  out of  5 rating by The Lord is my shepherd
"Carolina Silva is great, she helped me in every single concern I had, she solved my problem with professionalism and respect. That's why I chose State Farm, good price and Excellent associates."

Jorge Luis Acosta

November 17, 2023

5  out of  5 rating by Jorge Luis Acosta
"Un excelente servicio"

hector medina

November 15, 2023

5  out of  5 rating by hector medina
"Thanks to Deiney for her Follow up and attentiveness to my situation. Really appreciate it!"

Mirna Gutierrez

November 15, 2023

5  out of  5 rating by Mirna Gutierrez
"Carolina was very informative and excellent customer service. The call was smoothly and quick."

eleodora flores

November 14, 2023

5  out of  5 rating by eleodora flores
"Maria Paz me atendio con mucha pasciencia"

Lisa Garcia-Dave

November 13, 2023

5  out of  5 rating by Lisa Garcia-Dave
"Excellent service as always"

laura fuenmayor

November 10, 2023

5  out of  5 rating by laura fuenmayor
"María me atendió muy bien, fue muy diligente me ayudó a conseguir el mejor precio para mi. Es un 10/10 !"

Jose Suarez

November 9, 2023

5  out of  5 rating by Jose Suarez
"Great lady very efficient and profesional. Agent Carolina"

gino sean

November 7, 2023

5  out of  5 rating by gino sean
"Maria me atendio super Bien estoy agradecido con Ella. gracias state farm"

Lyliam Mesa

November 4, 2023

5  out of  5 rating by Lyliam Mesa
"Really happy and pleased with the excellent service provided by Johan De La Vega Rodríguez, he is very professional and has explained everything to me in detail and helped me a lot with my insurance from the home insurance I had with Allstate and they were overcharging me and Johan explained me step by step until we arrived at a very reasonable price. Allstate never called me in person and explained how Johan did it and made sure I understood it correctly. I now have my car and home insurance and it's amazing how he helped me save money. What has impressed me most about Johan is that he is a young boy and that he has an exceptional education and dedication to his profession, that in this century we are in it is no longer so easy to find young people so dedicated and responsible. I also want to comment that Jim Díaz's agency is the best agency in all of Miami, I have had my car insurance with them for years and I have never had any problems, on the contrary they have always been helping me. I have been searching for prices with other companies and there is no one who can offer me something better. Last year I bought a new car and the man in finance told me to change my insurance because State Farm is very expensive and when he spoke to the State Farm representative and explained my coverage and what I paid, the man told me “don't change your insurance company”. State Farm insurance is the best company. Thanks again Johan and keep up the good work, you will succeed."

Betty C

November 4, 2023

5  out of  5 rating by Betty C
"Excelente servicio de Carolina Silva Su atención, conocimiento y profesionalismo y sobretodo su atención, seguimiento al cliente, hicieron adquirir todos mis seguros con ella."

Minh Nguyen

October 30, 2023

5  out of  5 rating by Minh Nguyen
"Carolina Mota Da Silva was able to assist in rectifying the issues caused by another agent with our policies!"

Katherine Alvarez

October 30, 2023

5  out of  5 rating by Katherine Alvarez
"Josue did an amazing job and provided excellent service to my mom and I. He was very understanding and worked fast. Great great employee. 5 Stars for his customer Service."

Rosmar Bello

October 25, 2023

5  out of  5 rating by Rosmar Bello
"Muy buena atencion de parte drl Sr. JOHAN. GRACIAS!!"

David perez

October 24, 2023

5  out of  5 rating by David perez
"Great Service. And great rates. Jennifer from State Farm. The best."

Beatriz Mendez

October 21, 2023

5  out of  5 rating by Beatriz Mendez
"Dieney es una persona muy amable, paciente y profesional, se tomó el tiempo para explicarme y sin ninguna presión espero a que yo tomara una decisión."

Halo Simkaitis

October 20, 2023

5  out of  5 rating by Halo Simkaitis
"I spoke w/ Jennifer about my auto insurance; she was very courteous, prompt and professional and answered all my concerns ! She also helped me find some savings on my policy. Thank you Jennifer! Have a great weekend !"

William Dalie

October 17, 2023

5  out of  5 rating by William Dalie
"Maria was very professional and extremely helpful. Great experience. I highly recommend this office."

Michelle schuyler

October 16, 2023

5  out of  5 rating by Michelle schuyler
"Excellent staff! Excellent service!"

Laurence Berry

October 12, 2023

5  out of  5 rating by Laurence Berry
"Deiney was 100% professional & attentive to my concern. My issues were resolved efficiently & quickly."